LEAD Academy

Synchronous Advanced LEAD Academy

This program is open to experienced leaders seeking to advance their skills. LEAD Academy is not required.

Ground yourself in the essentials necessary to be a standout leader. Advanced LEAD Academy is the perfect next step for those who want exposure to more advanced skills, and for people who have basic leadership skills and want to explore their leadership potential.

Ten comprehensive training modules strengthen competencies and cultivate skills of leaders at any level of the organization looking to broaden their skills and outlook.

  • Balance strategic focus, operating objectives and interpersonal relationships
  • Target and identify opportunities for innovation and change
  • Manage and inspire the performance of their employees
  • Assess personal strengths and limitations to engage in continuous self-improvement


  • Module 1: June 16, 2022
  • Module 2: July 7, 2022 
  • Module 3: July 28, 2022
  • Module 4: August 25, 2022
  • Module 5: September 15, 2022
  • Module 6: October 13, 2022 
  • Module 7: October 27, 2022 
  • Module 8: November 10, 2022 
  • Module 9: December 1, 2022 
  • Module 10: December 15, 2022


Presented in the same interactive style with the same focus on real-world tools as the original, Advanced LEAD Academy’s engaging activities guide participants through the process of understanding emotional
intelligence and negotiating the distinct challenges of being a leader.

Specific program focus areas include:

  • Advanced leadership skills
  • Coaching employees to better performance
  • Working through organizational politics to get things done

A certificate of completion will be awarded to those who take all 10 modules. Organizations interested in customizing LEAD Academy or Advanced LEAD Academy for their facility can contact us for more
information and a quote.

Module 1
Emotional Intelligence: An Advanced Leadership Strategy 

  • Manage emotions by better keeping them in control
  • Motivate yourself to go beyond your emotional comfort zone
  • Recognize and understand other people’s emotions and why they may be expressed as they are
  • Manage relationships, i.e., manage the emotions of others to increase overall effectiveness
  • Create synergy by using the emotional pull of health care

Module 2
Negotiation as a Leadership Skill

  • Decide if negotiation is needed
  • Clarify the issues and identify stakeholders
  • Determine the best negotiation strategy based on desired outcomes and the relationship: hardball, softball, zero-sum or win-win
  • Focus on win-win; have alternatives if needed
  • Open the conversation and explore the issues
  • Focus the conversation and get agreement
  • Ensure appropriate follow-up and next steps

Module 3
Managing and Leading Effective Projects

  • Define and clarify project scope, boundaries and expected outcomes
  • Identify all internal and external stakeholders and what information they need, from whom, by when, and in what format
  • Create a critical path and role clarifications around each milestone
  • Create a process for accountability for all team members, especially for multidisciplinary teams
  • Determine what will get measured, how and why (how it will be used)
  • Create and implement a risk management plan to anticipate and prevent project problems

Module 4
Planning Successful Change

  • Create a change strategy that reduces potential resistance
  • Know who is involved and how
  • Identify and address intended and unintended consequences
  • Anticipate others’ response and manage for it
  • Gain buy-in and support from employees and stakeholders
  • Create a communication strategy
  • Measure progress and adapt as needed

Module 5
Coaching for Development

  • Get employees excited about life-long learning and continuous improvement
  • Help employees recognize their aptitudes, likes and dislikes, strengths and weaknesses, and match these attributes with a vision for the future
  • Help employees focus on the benefits of determining short-and long-term goals and work to develop actions to help them get where they want to go
  • Support personal and professional development within the culture of your organization

Module 6
Organizational Politics and Building Trust

  • Understand power and politics in the health care environment
  • Understand the value of ethical politics and strategic influence
  • Redirect, diffuse or workaround politically motivated behaviors
  • Recognize potential political motivations in yourself and others
  • Act in ways that build trust in a political environment

Module 7
Improving Process Performance 

  • Select or validate a process improvement opportunity as a valid project
  • Create a process map making the process visible 
  • Determine how best to establish metrics and collect data on key actions 
  • Identify and test change ideas to implement 
  • Hardwire the changes into the organization’s culture 

Module 8
Managing Non-Productive Biases 

  • Describe where biases come from and why it matters 
  • Identify potential personal biases and how they may impact leadership effectiveness 
  • Learn several strategies for breaking non-productive biases or avoiding their negative impact 
  • Apply strategies for helping team members manage non-productive biases 

Module 9
Human Performance System: Root Causes Analysis for Human Performance 

  • Understand The Human Performance System (HPS) 
  • Use the Human Performance System to conduct gap analysis
  • Learn in-control and out-of-control options for closing the gaps 

Module 10
Meeting Facilitation Tools 

  • Generate and prioritize ideas 
  • Accomplish meeting outcomes 
  • Implement priorities 


Working with HASC, IRI Consultants designed the LEAD Academy and Advanced LEAD Academy based on its 30-year track record of helping health care organizations be more effective and successful. This is based on IRI Consultants’ strong affiliations with the American Hospital Association (AHA), the American Society for Healthcare Human Resources Administration (ASHHRA), the Healthcare Roundtable, and state and regional hospital associations like HASC.

Marcey Uday-Riley, MSW, CPT, has been a human resource performance and organization development consultant for more than 25 years. For many years, Marcey was a clinical behaviorist and manager in a large, urban teaching hospital. She now helps organizations across multiple industries achieve business objectives as a consultant and trainer. She has provided executive, manager and leader training for such organizations as Metropolitan Chicago HealthCare System, Kaleida Health, Lake Regional Health System and Oakwood Health System.

Pamela Cunningham is a Six Sigma Black Belt skilled at blending the technical with the human side of high performance. A highly regarded trainer, Pam conducted leadership training for clinical and non-clinical managers for private- and public-sector health care organizations including Marquette General Health System, BCBS Michigan, Metro Healthcare and CIGNA. She also has advised hospital executives on how to quickly and effectively resolve various organizational issues in such organizations as Lutheran, St. Vincent and Baptist Hospitals.


Teri Hollingsworth

Job title:
Vice President, Human Resources and Education Services
Phone number:
(213) 538-0763


Sherita Rogers

Job title:
Education Specialist
Phone number:
(213) 538-0767