HASC Education Programs

Workplace Violence Prevention in Health Care

A three-part series
May 11, 2023 | 10:00 - 11:30AM PT
June 15, 2023 | 10:00 - 11:30AM PT
July 13, 2023 | 10:00 - 11:30AM PT


Register now for this three-part webinar series, presented by HASC in partnership with Hoag Health System. The Workplace Violence Prevention in Health Care series will help hospital leaders maximize safety and security at your facilities. All programs will take place from 10 to 11:30 a.m. Pacific Time; check-in will open at 9:45 a.m.

If you missed Session 1, a recording will be sent to you once you register for the series.

Crisis Response Team

Thursday, May 11

In response to escalating workplace violence, Hoag Health System created a specialized response team for early intervention in and rapid response to behavioral crises. This effort was pursued in collaboration with hospital leadership, security, nursing, and physician partners. The team consists of a lead physician and nurse practitioners on site 24/7 for consultation, education, intervention and event debriefing. Facilitators Dr. Matthew Reed and Dr. Kambria Hittelman will review the benefits, early successes and challenges encountered in implementing the Hoag crisis response team.

Following this program, attendees will be able to:

  • Recognize if their hospital needs a crisis response team.
  • Understand how to develop an integrated hospital-based crisis response team.
  • Identify strategies for socializing and integrating such a team into the existing hospital culture.

Mitigating Workplace Violence

Thursday, June 15

This presentation will share a comprehensive approach to mitigating workplace violence (WPV), with a focus on Type II workplace violence. Facilitator Mike Hamel, Chief Security Operations Officer, Hoag Health System, will explore how to assess your facility’s need for a WPV prevention committee, and how to assemble one. He will share comprehensive strategies for addressing violence in your workplace, with an emphasis on collaboration across multiple departments: security, risk management, clinical teams, facilities, neurobehavioral health, corporate communications and senior leadership.

Following this program, attendees will be able to:

  • Determine your facility’s needs in the area of workplace violence prevention and for a dedicated WPV committee.
  • Build a high-performing, action-oriented violence prevention team.
  • Build consensus across multiple departments on important WPV initiatives and communicate successes within the organization.
  • Measure your success through analyzing quantitative and qualitative data.

Building a High-performing Security Team

Thursday, July 13

This presentation will share how to recruit and retain high-performing service-oriented security officers for your healthcare facility. Facilitator Mike Hamel will cover topics including retention strategies, creating a career ladder, security officer certification, scenario-based training, developing partnerships with clinical and other staff; and fostering a culture of service.

Following this program, attendees will be able to:

  • Identify characteristics of high-performing security teams and security officers.
  • Foster a culture that promotes and rewards service and professionalism as key organizational values.
  • Implement an internal structure with incentives and opportunities for career growth.
  • Identify systems and controls that can enhance accountability and quality control among security team members.

Program Details


Mike Hamel
Chief Security Operations Officer, Hoag Health System

Mike Hamel has over three decades of public safety experience, skilled in fostering safe communities through collaboration and problem solving. As chief security operations officer at Hoag Health System, he oversees physical security for three acute care hospitals, 10 health centers, 15 urgent care centers and more than 8,000 employees. Hamel’s responsibilities include overseeing security personnel assigned to Hoag facilities, contract management, various security technology systems, site security and threat assessments, site plan review and training. He chairs the hospital’s Workplace Violence Reduction Committee.

A 29-year law enforcement veteran, Hamel began his career with the Los Angeles Police Department. In 1995, he transferred to the Irvine Police Department, where he worked his way up and in 2015 was appointed the first “homegrown” chief. He served in that role for six years before retiring in late 2021. Hamel holds a master of public administration degree from California State University, Long Beach, and certificates in workplace violence prevention and health care safety from the International Association of Healthcare Security and Safety.

Kambria Hittelman, PsyD, MBA 
Executive Director, Pickup Family Neurosciences Institute at Hoag  

Dr. Kambria Hittelman serves as executive director of the Pickup Family Neurosciences Institute and N\neurobehavioral health for Hoag Hospital. She oversees the administrative and clinical responsibilities related to neurobehavioral services, including Hoag’s Addiction Treatment Centers, ASPIRE Program, Young Adult Mental Health Program, Crisis Response Team, and Consult and Liaison Psychiatric Services. In addition, Dr. Hittelman partners with the executive medical director of the Neurosciences Institute and manages the Epilepsy Program (including the inpatient epilepsy monitoring unit, EMU), Memory and Cognitive Disorders and associated Orange County Vital Aging Program, Traumatic Brain Injury Program, and psychology externship training.

Dr. Hittelman received her bachelor’s degree in psychology from the University of California, Berkeley, and her PsyD in clinical psychology from the California School of Professional Psychology at Alliant International University, San Francisco. Most recently, she received her master of business administration from Cal Southern University and completed Wharton’s Executive Development Program.  

Matthew Reed, MD, MSPH 
Chief of Inpatient Pain and Outpatient Addiction Services  and Medical Director, SolMar Residential Program, Pickup Family Neurosciences Institute at Hoag 

Dr. Matthew Reed oversees subacute addiction treatment at Hoag in his role as chief of outpatient addiction services and medical director for the SolMar residential program. Dr. Reed is triple board certified in general adult psychiatry, pain medicine and internal medicine. He received his medical education at the University of Utah School of Medicine and completed his general psychiatry residency, general internal medicine residency and pain medicine fellowship at the University of California, Davis. Complementing his roles with Hoag’s addiction programs, Dr. Reed serves as chief of the inpatient pain service, addressing acute and chronic pain often involving addiction or other psychiatric comorbidity.

Option 1: $300 – one registrant

Option 2: $1,425 – five registrants

Option 3: $2,700 – 10 registrants

  • ACHE Credit: By attending the Workplace Violence Prevention in Health Care program offered by HASC, participants may earn up to 3.0 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
  • HRCI Credit: This program has been submitted to the HR Certification Institute for review. Participants may earn up to 3 HRCI Qualified Education credits.


  • Registration deadline: July 6, 2023.
  • Valid payment information must be received with your registration.
  • Make check payable and mail to: HASC, FILE 1361, Pasadena, CA 91199-1361
  • You may be photographed or videotaped at the event. HASC reserves the right to use these images and videos in promotional, marketing, educational and other materials.


For ADA assistance or general registration questions, contact Sherita Rogers, [email protected] or (213) 538-0767.


  • Cancellations received in writing by July 6, 2023, will be subject to a $50 processing fee.
  • We welcome substitutions.
  • Refunds will not be granted after July 6 or for no-shows. Fees are not transferable to other programs.
Workplace Violence Prevention in Health Care webinar series brochure cover

Please use the green button above to register for this course by Thursday, July 6.

Alternately, you can download and fill out the brochure registration form, print it and mail with a check (payable to HASC) to: HASC, FILE 1361, Pasadena, CA 91199-1361.

Download brochure with fillable form

For more information, contact:

Sherita Aquino

Job title:
Education Specialist
Phone number:
(213) 538-0767

Sharri Dixon

Job title:
Program Manager, Education
Phone number:
(213) 538-0739