Association News

Medi-Cal Redetermination to Begin April 1

During the COVID-19 public health emergency (PHE), the yearly Medi-Cal redetermination process, in which enrollees confirm their eligibility, was put on hold. Enrollees were able to keep coverage regardless of their circumstances. With the end of California’s PHE on Feb. 28, however, the redetermination process will start April 1. Counties will contact Medi-Cal enrollees or send letters requesting information to see if they still qualify for coverage.

HASC asks our member hospitals to encourage current and potential Medi-Cal enrollees to contact their local county office with any changes in contact or household information. Enrollees should report changes in their phone number, email address or mailing address. In addition, they should update the county on any changes in status, such as income level, disability status, a pregnancy or new household member — anything that might affect Medi-Cal eligibility. Reporting these changes may help enrollees to continue receiving coverage when the PHE ends.

New or current enrollees who have moved or changed phone numbers since 2020 should make sure to update their contact information with Medi-Cal. To do so, enrollees can:

Medi-Cal members receiving Supplemental Security Income should report address changes by calling (800) 772-1213 or contacting a local Social Security office.

Plan members should also watch out for mail from Medi-Cal in the coming months and respond right away. Enrollees with questions about Medi-Cal coverage, or who have lost their coverage, should contact their local county office.