Briefs

Culture, Partnerships and Primary Care Improve Inland Empire Health

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Overview

San Antonio Regional Hospital CEO John Chapman talks with George Greene, president and CEO, HASC, about how he’s turned struggling hospitals around and his deep commitment to improving community health in the Inland Empire. He promotes a transparent, family-like culture in which staff-driven ideas have saved millions and quickly addressed frontline concerns. 

The conversation highlights San Antonio Regional’s innovative strategies to address primary care gaps and social determinants of health, including using geographic data to bring targeted health screenings into churches and launching a primary care residency program and clinics.

Chapman also discusses the hospital’s major investments in workforce development, robotics, AI-guided bronchoscopy and a Center of Aging that supports value-based care and subsidizes vital but low-margin services such as maternity. Throughout, he stresses the power of partnerships with HASC, elected officials and community organizations in steering through policy shifts, financial and reimbursement challenges and the move to continuum-of-care models.

Speakers

George W. Greene, moderator
President and CEO
HASC


In the Spotlight is a series profiling HASC partners who are pursuing innovative, impactful work in their communities. To learn more or suggest a profile subject, contact Adam Blackstone.