Virtual Charge Nurse Leadership Development
Overview Nurse managers, if you want to grow your expertise as a unit leader, Virtual Charge Nurse Leadership Development was made for you. With facilitator Mark Kaliher, RN, you’ll cover advanced leadership strategies, communication techniques, setting priorities and managing conflict. You and your classmates will practice applying new skills in group sessions and discussions. With […]
Leadership: Managing the Challenging Employee
Overview As a manager, you’ll likely encounter difficult personalities in your workplace. In this workshop you’ll explore common types such as know-it-alls, whiners, passive or passive-aggressive employees and those who appear lazy or inflexible. You’ll gain insight into why people behave in these ways and learn practical response strategies to encourage positive contributions and bring […]