Registration details coming soon This workshop is designed for medical residents and nurse leaders. Attendees will learn how to engage patients, families and their colleagues when medical harm has taken place. The session will focus on what patients and families want after medical harm, how emotions can impact the conversation and why being honest and […]
Registration information coming soon Workplace investigations are both an art and a science, requiring a blend of careful strategy and human connection. Join us for an interactive and informative full-day training on addressing employee complaints through internal human resources investigations in the state of California. From handling sensitive allegations to gathering and assessing evidence, you’ll […]
Details coming soon – please check back
Healthcare organizations are under increasing pressure to fill critical roles, reduce reliance on costly agency staffing and improve patient outcomes — all while navigating ongoing workforce shortages. In this session, you’ll explore how leading health systems are building sustainable, in-house training programs that strengthen talent pipelines from within while accelerating time-to-productivity and reducing labor costs. […]
Overview If you’re a health care manager who wants to sharpen your leadership skills, join us for Regional LEAD Academy at Casa Colina Hospital! In six days, you’ll learn how to use your strengths to become a more effective leader. The course is open to all health care managers and supervisors in the HASC region. […]
Overview As a manager, you’ll likely encounter difficult personalities in your workplace. In this workshop you’ll explore common types such as know-it-alls, whiners, passive or passive-aggressive employees and those who appear lazy or inflexible. You’ll gain insight into why people behave in these ways and learn practical response strategies to encourage positive contributions and bring […]
Please note new location for this workshop What if you’re the only person who notices? Health care providers are often the first — and sometimes the only — professionals who interact with human trafficking survivors (NCBI/PMC; HEAL Trafficking). When you know what to look for, you could help someone turn their life around. Learn how […]
In this session, we’ll explore how an AI platform can systematically identify problems with your revenue cycle functions and ways you can reclaim critical dollars to improve your bottom line. As we study real-life examples and data-driven insights, you’ll learn how to identify underpayments, prevent coding errors and recover missed revenue. Objectives Through this webinar, […]
Overview Health care providers may be the first—and sometimes the only—professionals who interact with human trafficking survivors (NCBI/PMC; HEAL Trafficking). When you know what to look for, you can make all the difference for someone. Learn how to identify potential trafficking survivors and offer compassionate care at a special CHA Hollywood Presbyterian session of Essential Human Trafficking Training in […]
A recent American Hospital Association survey found that 89% of respondents experienced increased payment denials between 2017 and 2020. Despite access to various tools, improved processes and new technology, health care organizations across the country are struggling to gain insights into missed inpatient reimbursements and level-of-care denials. Members of HASC, the Hospital Association of San […]